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Verizon to Hire 30 Additional Customer Service Representatives in Roanoke, Va.
New Employees to Work at Company's Service Center on Airport RoadNews Release
March 16, 2009 –
ROANOKE, Va. - Verizon is planning to hire 30 additional full-time customer service representatives at the company's service center here to handle a wide range of sales and customer support functions.
"Verizon is delivering cutting-edge products and services to consumers and businesses, and we're looking for great people to help us take our customer service and sales support to an entirely new level," said Andrea Custis, Verizon's vice president of sales, Potomac region. "This is a great opportunity to work for a dynamic and evolving company that's been repeatedly lauded by DiversityInc and Working Mother magazines as a great place to work."
The consumer consultants will work in the company's Airport Road call center, handling requests from new and existing customers. This position involves sitting at a computer workstation and using a telephone headset while working continually with customers who are ordering or changing their services, or who have inquiries about them. Excellent customer-contact skills are essential.
Applicants must also be familiar with computers and be willing to work days, evenings, weekends and holidays. Overtime may be required. Starting wages range from $469 per week to $1,037 per week, plus benefits and paid training.
Applicants may apply for the jobs immediately, and must do so online at www.verizon.com/telecomjobs. Selected applicants will be notified and invited to take qualifying tests.
Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving more than 80 million customers nationwide. Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network. A Dow 30 company, Verizon employs a diverse workforce of nearly 224,000 and last year generated consolidated operating revenues of more than $97 billion. For more information, visit www.verizon.com.
Lee Gierczynski, 412-633-5574