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Verizon Opens Store for FiOS Services in Staten Island

It's Wall-to-Wall FiOS Services; More Service for Customers, More Fun for Shoppers

News Release

December 17, 2008 –

NEW YORK - In response to the growing demand for Verizon's voice, data and television products and services, the company has opened a retail store in Staten Island.

Located at 1625 Forest Ave., in a heavily trafficked shopping area, the Verizon store serves Verizon customers and showcases its products and services, including its revolutionary new FiOS TV and Internet services.

Inside the store, Verizon has created a family room setting, where shoppers can try out FiOS Internet, FiOS TV and FiOS TV's innovative DVR products. Verizon representatives will be on hand to demonstrate the services and answer questions. Shoppers can also order all other Verizon services right at the store.

The new Verizon retail location will also serve as a customer service center where customers can pick-up or exchange FiOS TV set-top boxes and remote controls. In addition, they can pay their Verizon bills via cash, check, credit or debit or consult with representatives about their services.

The store will be open Monday through Friday, 9 a.m. to 6 p.m. and Saturday, 9 a.m. to 4:30 p.m. The store phone number is 718-420-0102.

"By opening our new store, we are getting closer to our customers and the residents of the communities we serve," said Brenda Sowers, Verizon director of marketing. "Our customers will appreciate the convenience of a nearby location where they can conduct business and potential customers will have an easy and fun way to see for themselves how different and game-changing FiOS really is."

Verizon has franchise agreements to provide television service in more than 143 communities across New York state.  In July, the company began rolling out FiOS TV service in neighborhoods across New York City, including Staten Island. 

On Dec. 20, from 9 a.m. to 2 p.m., the new Verizon store will host a Family Fun Day with the WKTU-103.5 FM Party Crew.  Music, prizes and activities for youngsters and adults are planned. In addition, attendees can see what products and services are available to them and receive a $25 Visa Gift Card* and also be entered to win a 32-inch flat panel TV**.

FiOS TV is designed to be a formidable competitor to cable and satellite. Verizon's fiber-to-the-premises (FTTP) network, the largest of its kind in the country, is currently under construction in more than half the states where the company offers landline communications services. Verizon's FiOS TV service was selected as the top-ranked residential television service provider in the Northeast region by J.D. Power for 2008.

The Verizon fiber network brings the power and capacity of fiber optics directly into people's homes and has industry-leading quality and reliability.  Fiber delivers amazingly sharp pictures and sound, and has the capacity to transmit a wide array of high-definition programming that is so clear and intense it seems to leap from the TV screen.  It also delivers Internet download speeds of up to 50 Mbps (megabits per second) and upload speeds of up to 20 Mbps as well as high-quality voice services.

*No purchase necessary to enter. One entry per household. Must be 18 years of age or older. While supplies last. Verizon employees not eligible.
**Sweepstakes details at the Verizon Store through 12/20/08. ©2008 Verizon

Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers.  Verizon Wireless operates America's most reliable wireless network, serving nearly 71 million customers nationwide.  Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network.  A Dow 30 company, Verizon employs a diverse workforce of more than 228,000 and last year generated consolidated operating revenues of $93.5 billion.  For more information, visit www.verizon.com.

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Media Contact:
John Bonomo, 212-321-8033

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