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March 2012

Verizon Fact Sheet
(All statistics are as of year-end 2011 unless noted)

Who We Are

Verizon is a global leader in delivering innovation in communications, information and entertainment. We offer consumers, businesses and government voice, data and video services over superior wireless, broadband and global IP networks that meet customer demand for speed, mobility, security and control. Our skilled and dedicated employees do this by building great networks and using them to innovate and deliver the great products, services, applications and content that customers want. As we deliver the benefits of these advanced technologies, we grow our company and drive our industry forward, which in turn creates value for shareowners, customers and the communities we serve and makes Verizon a great place to work.

 Jump to: Verizon Communications Inc.
Wireless
Enterprise Solutions
Residential/Small Business
Verizon: A Good Corporate Citizen
Fast Facts

Verizon Communications Inc.

  • Headquarters in New York City; Operations Center in Basking Ridge, N.J.
  • Dow 30 company
  • Most reliable wireless network with 107.8 million total connections
  • Enterprise/mid-market business customers include 96 percent of the Fortune 1000
  • Global wholesale business serving CLEC, wireless, long-distance and other service providers
  • Network serving residential and small-business customers evolving to fiber-to-the-premises technology with FiOS high-speed fiber services

Financial

  • $110.9 billion in annual revenue (2011)
  • Fortune 500 rank: 16 (2011)
  • Reported diluted earnings per share: $0.85 (2011)
  • Net cash provided by operating activities: $29.8 billion (2011)
  • Capital investments: $16.2 billion (2011)
  • Dividends paid: $5.6 billion (2011)
  • Declared dividends per share: $1.975 (2011) 
  • Shareowners: 2.7 million 
  • Shares outstanding: 2.8 billion

Employees

  • 193,900 employees
  • $21.8 billion provided in annual compensation and benefits (2011)
  • Nearly $3.6 billion in annual spending for health care coverage for approximately 800,000 employees, retirees and family members (2011)
  • $1.6 billion in retiree health care benefits (2011)
  • 30 percent of employees are union-represented (2010)
  • 38 percent of Verizon's employees are people of color (2010)
  • 40 percent of Verizon's management team are people of color (2010)

Wireless

  • $70.2 billion in revenue (2011)
  • Largest U.S. wireless company, with 107.8 million total connections, including 92.2 million retail customers and 15.6 million wholesale and other connections
  • Largest and most reliable 3G broadband network, covering more than 290 million people
  • The largest 4G LTE network in the U.S.; available as of January 2012 to more than 200 million people in 195 markets across the U.S.
  • High customer loyalty based on retail churn rate (customer turnover) of 1.26 percent and industry-leading retail postpaid churn of 0.95 percent in 4Q11
  • Highest profitability in industry
  • Joint venture of Verizon (55 percent) and Vodafone Group Plc (45 percent)

 Key Wireless Products and Services

  • Mobile Broadband for wireless Internet, email and intranet connections on laptops, netbooks, tablets and devices on our 4G LTE and 3G networks
  • Leading portfolio of devices and smartphones on all major operating systems
  • Global data services at hundreds of international destinations
  • Apple’s iPhone 4, iPhone 4S and iPad 2 on the nation’s most reliable network
  • Verizon Wireless’ 4G LTE network was ranked No. 1 on PC World’s 100 Best Products of 2011 list
  • In 1Q 2012, Verizon added several 4G LTE devices to its product line, including:
    • two mobile Jetpacks from ZTE and Novatel
    • the Droid 4 and Droid Razr Maxx from Motorola
    • the Spectrum from LG
    • the Samsung Galaxy Tab 7.7
    • Apple’s new 4G LTE-enabled iPad

Enterprise Solutions  

  • Serves 96 percent of Fortune 1000 customers, as well as businesses with 20 or more lines
  • Supports services in more than 75 countries
  • Global IP network reaches customers in more than 2,700 cities in more than 150 countries
  • Investment in more than 80 submarine cable systems worldwide
  • Operates satellite facilities worldwide
  • More than 200 data centers in 22 countries

 Key Enterprise Products and Services

  • Premier partner for secure IT, communications, networking and mobility solutions delivered to large and mid-size businesses and government agencies globally
  • Acquired cloud and managed IT infrastructure leader Terremark Worldwide in April 2011, and innovative cloud software technology provider CloudSwitch in August 2011
  • Global IP leader operating one of the world’s most connected public Internet backbone networks
  • Data networks with more than 485,000 route miles
  • First to deploy commercial 100G (gigabits per second) ultra-long-haul optical system for live traffic; first Internet email, first commercial ISP
  • Cloud-based delivery of integrated IT, security, mobility and collaboration solutions to complement extensive portfolio of premises-based solutions
  • In 4Q 2011, we expanded our Voice-over-IP service within the Asia-Pacific region and rolled out an automated healthcare fraud-detection platform for private health insurers and government agencies

Residential/Small Business

  • Nation’s largest all-fiber network serving residential and small-business customers with FiOS high-speed fiber services
  • 99.9 percent in network reliability
  • Average of 1 billion calls connected per day

Key Residential and Small Business Products and Services

  • FiOS Video is America’s most advanced network
    • 4.2 million subscribers
    • Up to 130 HDTV channels, 530 all-digital TV channels and 46 commercial-free digital music channels network
    • More than 30,000 On Demand titles each month including 3,800 in high-definition
  • FiOS Internet is America’s top-rated broadband service
    • 4.8 million subscribers
    • Speeds up to 150 Mbps (megabits per second) downstream and 35 Mbps upstream
    • 16.5 million premises passed
    • 8.7 million total broadband connections, including 3.9 million High Speed Internet (HSI) connections with speeds up to 15 Mbps
  • Flex View lets customers download TV shows and movies from a library of more than 14,000 titles, and then access their media on-the-go.
  • Verizon’s MY FiOS app connects customers to FiOS from just about anywhere, providing easy access to Flex View movies, photos and music, DVR and TV listings.
  • Access hundreds of live games with premium sports channels from the NFL, NBA, NHL and MLB, as well as ESPN 3D — the first 3D sports network in the U.S.
  • Products for small businesses include:
    • FiOS Internet and TV Service and HSI Service
    • T1/T3, Frame Relay, ISDN/PRI data services

Verizon: A Good Corporate Citizen

  • $3.8 billion in goods and services purchased from minority-owned businesses
  • $66 million given by the Verizon Foundation to nonprofit organizations
  • Verizon employees volunteered over 674,000 hours to support nonprofit organizations in 2011
  • The Verizon Foundation matched donations made by Verizon employees and eligible retirees, providing $8 million in matching funds
  • More than 4.5 million phones collected for recycling and reuse, and more than $10 million in cash grants awarded to domestic violence organizations nationwide since 2008
  • Named once again to DiversityInc's list of the Top 50 Companies for Diversity (2011) and the only company named to the No. 1 position twice (2006 and 2008)
  • Working Mother magazine's 2001 - 2011 lists for "100 Best Companies for Working Mothers" and 2006 - 2011 lists for "Best Companies for Multicultural Women"

Fast Facts

  • One of the largest private fleets in U.S. with 39,000 motor vehicles and 1,900 alternative-fuel vehicles (2010)
  • 113 million square feet of real estate (2010)
  • $175 billion in payroll, receivables, payables and remittance transactions processed annually (2010)
  • $30 billion in annual procurements (2010)
  • 2.3 percent: the increase in Verizon's health care costs (2008 - 2010)
  • More than 798,000 employees, retirees and family members served by Verizon Human Resources (2010)

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